HILLTOP CLUB  |  Bowling Green, KY

Job Title : Maintenance Supervisor
Department(s) : Operations
Reports to : Executive Director

Job Summary:

Maintenance Supervisor is responsible for maintenance operations of asset, including organization of service requests, preventative maintenance program, personnel management, compliance with safety standards and customer service.

 Essential Duties and Responsibilities

  • Assist Executive Director in the management of an excellent customer service program by adhering to Company Standards

  • Manage a high quality maintenance team through implementation of effective recruitment, training, motivation and development programs

  • Prioritize and assign service requests to maintenance team. Monitor daily completion of service requests and follow up on any outstanding items. Assist in the completion of service requests as necessary.

  • Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times

  • Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations

  • Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs.

  • Identify and implement energy-saving measures that promote conservation

  • Manage maintenance supply inventory while adhering to budget guidelines

  • Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines

  • Maintain hazard communications program; Teach and promote safe work practices

  • Participate in quarterly unit inspections as required

  • Assist residents with the move-in/ move-out process.

  • Responsible for key control program

  • Schedule and direct workers in performance of all maintenance/repairs related to TURN events within budgeted guidelines. Supervise all vendors and contractors throughout the TURN process

  • Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning

  • Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals

  • Address resident and employee concerns and resolve issues in a timely and professional manner

  • Maintain accurate records at all times

  • Assist with the general upkeep and cleaning of office, common areas and model as needed

  • Work with Executive Director to maximize performance of property within budget guidelines

  • Participate in on-call emergency rotation

  • Direct workers in maintenance of all amenities to include clubhouse, fitness center and swimming pool

  • Assist Executive Director with conducting performance appraisals for maintenance team

  • Adhere to dress code requirements

  • Perform additional tasks and responsibilities as required


  • High school diploma or equivalent preferred.

  • For safety and productivity reasons, the position requires the ability to read and write English.

  • The position requires the ability to accurately perform basic mathematical functions.

  • Must live within 30 miles of the assigned property.

Position Requirements

  • A minimum of 2 years apartments maintenance experience

  • HVAC certification preferred

  • Must have a valid driver license and reliable transportation

Pierce Education Properties, L.P.
8880 Rio San Diego Drive, Suite 750, San Diego, CA 92108
Ph: 619.297.0400

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Pierce Education Properties is one of America’s fastest growing private companies.